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Privacy Policy

Privacy Policy

This Privacy Policy describes how deepbluesupply.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have additional questions, would like more information about our privacy practices, or wish to make a complaint, please contact us:

Email: support@deepbluesupply.com
Mailing Address:
Deep Blue Supply
1309 Coffeen Avenue STE 1200,
Sheridan Wyoming 82801, United States

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and details necessary to process your purchases. We may also collect additional information if you reach out for customer support. In this Privacy Policy, “Personal Information” refers to any data that identifies an individual.

Device Information

  • Purpose of collection: To load the Site accurately, improve functionality, and perform analytics to optimize user experience.

  • Source of collection: Automatically, using cookies, log files, web beacons, tags, and pixels.

  • Disclosure: Shared with our processor, Shopify.

  • Personal Information collected: Browser version, IP address, time zone, cookie data, pages/products viewed, search terms, and how you interact with the Site.

Order Information

  • Purpose of collection: To fulfill contracts, process payments, arrange shipping, send invoices/order confirmations, communicate with you, screen for fraud, and provide relevant product/service updates.

  • Source of collection: Collected directly from you.

  • Disclosure: Shared with our processor, Shopify.

  • Personal Information collected: Name, billing/shipping address, payment details (including credit card numbers), email, and phone number.

Customer Support Information

  • Purpose of collection: To provide customer service and resolve issues.

  • Source of collection: Collected from you.

  • Disclosure: As needed to service providers.

  • Personal Information collected: Name, email, phone, and order details.

Sharing Personal Information

We share your Personal Information with service providers to fulfill services and contracts. Examples include:

  • Shopify powers our store. Learn more: Shopify Privacy Policy.

  • We may share information to comply with applicable laws, respond to lawful requests (e.g., subpoenas, search warrants), or protect our rights.

Behavioural Advertising

We use your Personal Information for targeted advertising or marketing communications.

Examples:

  • Google Analytics helps us understand how customers use our Site. Learn more: Google Privacy Policy. Opt-out here: Google Analytics Opt-Out.

  • We may share information with advertising partners through cookies, pixels, or Shopify Audiences to deliver relevant offers.

Learn more about targeted advertising here: Network Advertising Initiative.

Using Personal Information

We use your Personal Information to:

  • Provide products and services.

  • Process transactions.

  • Ship and fulfill orders.

  • Communicate updates, promotions, and offers.

Retention

We retain your Personal Information as long as necessary for business or legal purposes. If you wish to erase your information, please contact us (see “Your Rights” below).

Your Rights

California Residents (CCPA)

If you reside in California, you have the right to:

  • Access the Personal Information we hold about you (“Right to Know”).

  • Request data portability.

  • Correct, update, or erase your Personal Information.

To exercise these rights, please contact us using the details above. You may also designate an authorized agent to make requests on your behalf.

Cookies

We use cookies to improve your experience, including functional, performance, advertising, and social media cookies.

Cookies allow us to:

  • Remember your login and preferences.

  • Track browsing behavior.

  • Provide secure checkout.

  • Optimize site performance.

For a full list of Shopify cookies, visit: Shopify Cookies Policy

You may control or block cookies via your browser settings. Please note that disabling cookies may limit site functionality.

Do Not Track

Because there is no consistent industry standard, we do not alter our practices in response to “Do Not Track” signals from browsers.

Changes

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory updates.

Complaints

If you wish to make a complaint, please contact us at support@deepbluesupply.com.

If you are unsatisfied with our response, you have the right to contact your local data protection authority. For example, in the UK, you can file a complaint with the ICO: https://ico.org.uk/make-a-complaint/

Last Updated: September 23, 2025