Mon-Fri: 9am - 5pm (EST)
Shipping policy
Shipping Information
At Deep Blue Supply, we’re committed to a smooth, reliable shopping experience with clear shipping practices. Free shipping is available on all U.S. orders.
Where We Ship
We currently ship within the United States only. This shipping policy applies to all U.S. orders.
Order Processing
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Order cutoff time: 5:00 PM (EST), Monday to Friday. Orders placed after this time are processed the next business day, which may affect delivery estimates.
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Processing time: 1 to 2 business days (Monday to Friday). Once processed, orders are passed to one of our shipping partners.
Estimated Delivery Time
After processing, delivery typically takes:
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Shipping transit time: 6 to 8 business days (Monday to Friday)
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Total estimated delivery: Approximately 7 to 10 business days
Delivery times may vary due to carrier delays, weather conditions, or high volume shipping periods.
Shipping Methods & Carriers
We work with trusted carriers to help ensure safe and timely delivery, including:
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USPS
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UPS
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FedEx
Shipping Costs
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Free shipping: All orders shipping within the United States qualify for free shipping, with no minimum purchase required.
Order Tracking
Once your order ships, you’ll receive a confirmation email with your tracking number.
You can track your shipment anytime using our Track Your Order page.
Delivery Issues
If your package is delayed, damaged, or missing:
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Contact us as soon as possible
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Our support team will work with the carrier to help resolve the issue
Need Help?
If you have questions or need assistance, we’re happy to help. Visit our FAQs page or contact us directly.
Contact Information
Store Name: Deep Blue Supply
Address: 1309 Coffeen Avenue, STE 1200, Sheridan, WY 82801, United States
Email: support@deepbluesupply.com
Phone: +1 (307) 218-2099
Hours: Monday to Friday, 9:00 AM to 5:00 PM (EST)
We aim to respond to inquiries within 1 to 2 business days.